Onboarding new employees is always an essential part of any business. However, when onboarding remote employees, businesses must take extra steps and be aware of some critical considerations. With the right approach, businesses can ensure their remote team members are set up for success. Plus, remote employees feel equally engaged with the company’s culture as those who work onsite.
This blog post will explore different strategies and best practices for onboarding a successful remote employee. This includes practical advice on creating an effective onboarding process and the technology needed to ensure success. Read on for tips you can use for your remote workers.
Remote employees come with unique challenges when it comes to onboarding. Here are some best practices for successful remote employee onboarding:
Connect with the remote employee before onboarding
Before an employee begins their new role, set up a call or video chat to greet them and discuss expectations. This is an excellent opportunity to establish rapport and get to know each other. If you are onboarding more than a handful of employees, creating an excellent pre-boarding program will be even better. Such a plan may include:
- An introduction to the company, its culture, and policies
- Background information about the team
- Contact information for key members of the organization
- Necessary onboarding paperwork
- A brief tour of their virtual workspace
- Account credentials for their remote working resources
- Other resources they may find helpful.
Design a welcome gift package
When onboarding remote employees, gifts can be a great way to make them feel appreciated. It can also go a long way toward building strong relationships right out of the gate. You can include items like branded merchandise, snacks, token gifts, and valuable materials typically used by new employees. Depending on the revenue scale of your company, you may also provide them with company laptops, headsets, etc.
Set clear expectations
Ensure that any new hire understands the company’s vision and what they’ll need to do to contribute to that goal. Also, discuss the remote employee’s role and responsibilities, working hours, communication methods, and any other policies they must know beforehand. For example, you may list their KRAs (Key Responsibilities and Accountabilities) to ensure employees know their tasks.
Make introductions while onboarding remote employees
Create a space for remote employees to connect with their colleagues, such as an online forum or Slack channel. Introduce them to other team members and provide plenty of opportunities for them to get to know one another. It’s essential to foster a sense of belonging for remote employees and ensure they feel included in the team.
Provide training materials
Training materials such as videos, tutorials, or documents play a significant role when onboarding remote employees. These materials compensate for the onsite verbal training. Moreover, it will help them get acquainted with all the tools they must use for work. These may be relevant to different operations, from attendance software to project management tools. This will help them get up to speed quickly and be able to contribute to the team faster. Having a designated mentor available for the new hire to ask questions and get additional advice is also helpful.
Create meaningful connections
For smoothly onboarding remote employees, creating meaningful connections with them is essential. Ensure each remote employee has at least one person in the company they can contact for help and advice. Emotional support is just as important as technical training, especially for newly hired remote staff members. Scheduling virtual coffee breaks or team lunches is a great way for them to get to know each other. You may also host virtual events such as webinars, Q&A sessions, and games to create interaction opportunities.
Create an effective feedback system
Like any other employee, remote employees need to know how they’re doing and what it looks like to succeed. An effective feedback system will help them understand exactly where they stand and what areas need improvement. Schedule regular check-ins so you can talk about the employee’s progress and provide them with helpful feedback. This helps employees understand their performance and allows them to voice any concerns or challenges.
Following these best practices for onboarding remote employees ensures your new hire is well-equipped to succeed. These will help remote employees be productive at the earliest and positively impact the company’s bottom line.
At the same time, you’ll be able to attract and retain top talent and build strong relationships with remote employees. Ultimately, creating an effective onboarding process for your remote team will help them succeed and benefit your organization in the long run.